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HLTWHS006 Manage personal stressors in the work environment

HLTWHS006 Manage personal stressors in the work environment

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Course Description

This course is designed for individuals who work in high-stress environments such as emergency services, healthcare, and other demanding sectors, particularly where shiftwork is a feature of the role. Students will learn about the causes and effects of workplace stress, identify personal stressors and triggers, strategies for managing short- and long-term stress, develop a personalised stress management plan based on your interests and needs. And the importance of seeking help when necessary to build resilience to manage short- and long-term stress It also covers the legal and ethical responsibilities of employers and employees in relation to workplace health and safety (WHS), and the communication and documentation requirements for reporting incidents and hazards related to workplace stress to promote a safe, healthy and supportive work environment and reduce the risk of stress-related illness and injury. Certificates issued by Allens Training Pty Ltd RTO 90909.

 

Units Delivered

The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd - RTO 90909.

  • HLTWHS006 Manage personal stressors in the work environment

To view full unit details please visit www.training.gov.au

Course Delivery

This course is delivered fully online.

About this course

Welcome to your online course

Before you begin, please ensure you have provided the following information:

  • Your Unique Student Identifier (USI)

  • AVETMISS data (required for nationally recognised training)

If this information has not yet been supplied, you must provide it before continuing with the course.

Content Warning
This course includes material about drowning, child injury, suicide, and violence which some users may find distressing. If you feel uncomfortable at any time, you are welcome to pause the course and return to it when you feel ready. Support links are provided within the content.

Course Format and Requirements
This course is delivered online. You can log in and out as often as you need, there is no requirement to complete it in one sitting.

The course includes:

  • Online learning content

  • Multiple-choice and written questions

  • Two video assessments where you explain key assessment outcomes

  • Completion documentation

Important:
You must record and upload two (2) videos of yourself responding to assessment questions. If you are not comfortable completing video assessments, please consider enrolling in an alternative delivery method (e.g. online theory with face-to-face practical assessment).

Please note:
All case studies in this course are fictional. They are designed to help you apply your decision-making and duty of care responsibilities in recognising and reporting concerns about children and young people. While the examples may not reflect your exact work environment, the underlying principles apply across roles.

Technical Requirements
We recommend using Google Chrome to complete this course. Other browsers, such as Internet Explorer, may not support some multimedia elements. If you’re not already using Chrome, please switch before continuing.

Next Steps
Work through each section of the course in order. You must complete all sections.

If you need help at any stage, submit a Student Support Request from your dashboard.

Final Assessment and Certificate
A certificate will be issued once all components are complete and your Assessor has reviewed your work. Please allow at least three (3) business days for this final review.

Course Duration
  • This course is delivered fully online and will be self-paced. Students are expected to complete this course within six (6) months after enrolment.
Entry Requirements

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • An official form of photo identification (e.g., driver’s licence, passport, or student ID). 
  • Proficient verbal and written English language skills to complete and evaluate a Personal Stress Management Plan and manage two (2) stressful workplace situations

Please note: This course includes material about drowning, child injury, suicide, and violence which some users may find distressing. If you feel uncomfortable at any time, you are welcome to pause the course and return to it when you feel ready. Support links are provided within the content.

Online learning: Students must have basic digital literacy skills to navigate online platforms, complete assessments, and access course materials. Before enrolment, students should assess their ability to engage in online learning. Support is available where required. The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and associated assessment tasks.

Certificate Renewal Requirements

This certificate does not require renewal

Learner Right, Responsibilities & Support

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Assessment Activities

Practical scenarios:

  • Manage two (2) workplace stress situations:
    • Colleague work performance
    • Upset family member
  • Complete the tasks in line with Federal/State/Territory regulations, codes of practice and work health and safety (WHS/OHS) guidelines and workplace or site procedures.

Documentation: 

  • Complete:
    •  Personalised Stress Management Plan  
    • Stress Management Evaluation form

Theory assessment: A written exam consisting of multiple-choice and short answer questions must be completed at the end of the training session. Students must answer all questions.

Core Skill Requirements

Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.

LearningI can follow safety advice and learn what to do in emergencies or unfamiliar situations.
ReadingI can read and follow simple instructions on safety signs, labels, or emergency guides to help manage the situation.
WritingI can write short notes or fill in checklists about safety equipment.
Oral CommunicationI can speak clearly and listen carefully when giving or receiving emergency information.
NumeracyI can read gauges, monitor the operating time of equipment, and interpret basic measurements.

 

Course Content
  • Important Course Information - 100% Online (Video)
  • Student Identification and Declaration (Assessment)
  • Acknowledgement of Country (Video)
  • Mental Health Support - Trigger video (Video)
  • Workplace and Personal Stress: Recognition and Management
  • Workplace and Personal Stress: Recognition and Management Theory Assessment (Assessment)
  • Workplace Stress in Others: Recognition, Support and Legal Responsibilities
  • Workplace Stress in Others: Recognition, Support and Legal Responsibilities Theory Assessment (Assessment)
  • Performance Task 1 - Develop Stress Management Plan (Assessment)
  • Scenario 1 - Work colleague performance (Assessment)
  • Scenario 2 - Upset family member (Assessment)
  • Performance Task 2 - Evaluate Stress Management Plan (Assessment)
  • Summary

How it Works

1

Choose Training

Select from onsite group training (anywhere in Australia) or public courses in Ourimbah, Central Coast NSW.

2

Book & Schedule

Contact us to arrange a date and time that suits your business or personal needs.

3

Complete Training

Attend engaging, practical sessions delivered by qualified trainers.

4

Get Certified

Receive a nationally recognised certificate upon successful completion.

Instructor in red shirt demonstrating recovery position technique on mannequin while five trainees wearing blue medical gloves observe during first aid certification class
Nationally Recognised Workplace Training

About Optimum Training

Optimum Training Pty Ltd is an Australian-owned provider of workplace safety and compliance training. Our trainers are based across all states and territories, ensuring fast, local service wherever you are.

All training is delivered to the highest national standards, with a focus on practical skills, compliance, and real-world workplace safety.

Why Choose Optimum Training?

Optimum Training makes workplace safety training simple, practical and easy to organise. Our experienced trainers deliver nationally recognised courses with a focus on real-world skills, clear instruction and flexible training options for individuals, teams and workplaces across Australia.

  • Australia-wide onsite delivery

    We come to your workplace, anywhere in the country.

  • Qualified, experienced trainers

    All trainers hold current certifications and deliver to national standards.

  • Flexible scheduling

    Sessions arranged to suit your business or shift patterns.

Nationally Recognised Workplace Training

Request a Group Booking

Tell us about your training needs and we'll get back to you with availability and a tailored quote. No obligation — just a conversation about what's right for your team.

  • Free, no-obligation quotes
  • We bring all equipment and materials
  • Flexible scheduling around your operations